Shipping policy

Cobros Bone Broth - Shipping Policy

1. Order Processing:

All orders are processed within one business days (excluding weekends and holidays) after payment is received. Orders placed before [4:59 PM] will be processed on the same business day.

2. Shipping Methods:

We offer a one day tracked shipping option. Shipping costs and estimated delivery times will be calculated at the checkout based on your shipping address and the selected shipping method.

3. Delivery Times:

Estimated delivery times are provided during the checkout process and are based on the selected shipping method and your location. Please note that these are estimates, and actual delivery times may vary due to factors beyond our control.

4. Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by entering the provided tracking number on our website or the carrier's website.

5. Shipping Restrictions:

We currently only ship within the UK. We do not ship to P.O. boxes.

6. Shipping Delays:

Cobros Bone Broth is not responsible for shipping delays caused by events beyond our control, such as severe weather conditions, natural disasters, customs delays, or carrier disruptions. We will make every effort to inform you of any delays and provide assistance in resolving issues.

7. Incorrect Shipping Information:

Customers are responsible for providing accurate shipping information. Please double-check your shipping address before completing your order. Cobros Bone Broth is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Missing or Lost Packages:

In the rare event that your package is missing or lost during transit, please contact our customer service team at cobros.uk@gmail.com. We will work with the carrier to locate your package and, if necessary, initiate a replacement or refund.

9. International Shipping:

We dot currently offer international shipping.

10. Contact Information:

For any questions or concerns regarding our Shipping Policy, please contact us at cobros.uk@gmail.com

Thank you for choosing Cobros Bone Broth!